Managed IT
MSP services
DSO Technologies delivers MSP services to South Jersey businesses that need reliable, proactive IT support. The work is prevention: systems that stay secure and usable, not a queue of things that already failed. The aim is to be the IT function a small business does not want to staff itself.
What is included
- 24/7 network monitoring, with alerts before a quiet failure becomes an outage.
- Firewall management, intrusion detection, security updates, and employee security training.
- Ransomware prevention, vulnerability monitoring, firmware patching, and configuration management.
- Backup, disaster recovery, and cloud storage options.
- Password management, multi-factor authentication, Microsoft 365 license management, and email migrations.
- Warranty and license tracking.
- Care for IP systems that are not a PC: voice, access control, video surveillance, building automation, and A/V.
Plans are scoped to the business and can change when the business does. After the first six months, managed service is month to month. You can leave when you want. The point of the term is that you stay because the service is working, not because a contract says so.